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LAST UPDATED: APRIL 27, 2026

Privacy Policy

1. Who We Are

TradeOn (“TradeOn”, “we”, “us”, “our”) is a global digital payments platform providing OTC settlement infrastructure to regulated institutions and professional market participants.

2. Scope

  • Visit our website

  • Communicate with us

  • Use our services as, or on behalf of, an institutional client or partner

3. Data We Collect

  • Identification data: name, title, employer, business contact details

  • KYC/KYB data: corporate registration documents, IDs, ownership and control information

  • Transaction data: settlement instructions, wallet details, timestamps, reconciliation records

  • Technical data: IP address, browser type, device identifiers, log data

  • Communication data: emails, call notes, support tickets, meeting records

4. How We Use Data

  • Provide and operate our OTC settlement infrastructure

  • Perform KYC, KYB, and KYT checks and ongoing monitoring

  • Comply with legal, regulatory, and audit obligations

  • Maintain evidence chains, reconciliation files, and governance records

  • Improve our services, security, and user experience

  • Communicate with you about services, incidents, and updates

5. Legal Bases

  • Performance of a contract

  • Compliance with legal and regulatory obligations

  • Legitimate interests (e.g., fraud prevention, service improvement, security)

  • Consent, where required by law

6. Sharing of Data

  • Licensed payment partners and financial institutions

  • Compliance, screening, and analytics providers

  • Professional advisers (legal, audit, consulting)

  • Regulators, law enforcement, or courts where required

  • Service providers that support our infrastructure (IT, hosting, communications)

7. International Transfers

Data may be processed in multiple jurisdictions (including Singapore, Hong Kong, and others). Where required, we implement appropriate safeguards (such as contractual clauses or equivalent mechanisms) to protect data during cross-border transfers.

8. Data Retention

  • Provide services and maintain evidence chains

  • Meet legal, regulatory, and audit requirements

  • Resolve disputes and enforce agreements

9. Security

  • Protect data against unauthorized access, alteration, or loss

  • Maintain full, auditable evidence chains for transactions

  • Enforce strict access controls, logging, and governance

10. Your Rights

  • Access, correct, or update your personal data

  • Request deletion or restriction of processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with a supervisory authority

11. Third-Party Links

Our website may contain links to third-party sites or services. Their privacy practices are governed by their own policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date indicates the latest revision. Material changes will be communicated through appropriate channels.

13. Contact

For privacy questions or requests, contact: privacy@tradeon.cc

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